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Loss Prevention: The process of recognizing, avoiding, or minimizing the casualty-related risks within an organization. The balance of prioritizing loss prevention and workplace safety with post-loss strategies is critical and true evidence of best-in-class risk management. The organization's safety team plays a vital role in collecting data to develop trends and insights to drive appropriate safety programs and process improvements, such as ergonomics, fall prevention, and motor vehicle accidents. Often, the safety department and the risk management organization do not use the same performance metrics, and our strategies are not always aligned.  

Claims Process: Understanding the depth of available claims-related data crystalizes the many cost "leakage" elements to target. The claims process function includes the management of claims reporting, expenses, indemnity and medical payments, and claim duration (the number of claims closed as a percentage of the total claim count). Early claims closure often results in lower claim costs and reviewing legacy claims that can be resolved and removed from the balance sheet and minimizing other claims that potentially develop into more substantial liabilities.

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