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Listen: How Can Financial Institutions Build Resilience Against Platform Outages?

In January 2021, several large online trading platforms experienced significant outages, fueled by volatility in various “meme” stocks.  While the cause of the outages was a surge in trading volumes, as opposed to something more sinister, these events show the potential impacts of platform failures and raise new questions about how to build resilience amid increasing volatility.

Eric Friedberg, Co-President, Stroz Friedberg, LLC and Aon's Cyber Solutions Group, discusses the potential for disruptive events and several facets of resilience and business continuity.